Welcome to [Luxa Health Ltd] (“we,” “our,” or “us”). By accessing or using our website [www.luxahealth.co.uk] (the “Site”) and purchasing products from us, you agree to be bound by the following terms and conditions (“Terms”). If you do not agree with these Terms, please do not use the Site or purchase products from us.

Changes and updates to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Please check this page periodically for changes. Your continued use of the Website after any modifications will constitute your acceptance of the updated terms.
All new services and products added to the website will also be subject to the same Terms and Conditions.

Use of the Website

You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of any third party. Prohibited activities include:
– Unauthorised access to our systems.
– Interfering with the operation of the site.
– Using the site for any fraudulent or harmful purpose.
-You must be over 18 years old to use this website.

Pricing and Payment

All prices are listed in GBP and are subject to VAT unless otherwise stated.

We accept various payment methods, including credit/debit cards and other online payment solutions. Payment must be made in full before the Products are dispatched.

Prices may change from time to time. We will notify you of any changes in price before processing your order.

Delivery

We aim to deliver Products within 3-5 working days of clear payment. Orders need to come in by 3:30pm on the day. However, we are not responsible for delays caused by circumstances beyond our control.

Risk of loss or damage to the Products passes to you upon delivery.

Returns and Refunds

You have the right to cancel your order within 14 days of receiving the Products for a full refund, provided that the Products are in the same working and cosmetic condition and complete with all the accessories provided.

To initiate a return, contact us at [info@luxahealth.co.uk] with your invoice number number.

Refunds will be processed within 14 days of receiving the returned Products.

Warranty and Liability

All Products are covered by the manufacturer’s warranty. Please refer to the specific warranty information provided with each Product.

We are not liable for any indirect or consequential loss or damage arising from the use of our Products.

Intellectual Property

All content on the Site, including text, graphics, logos, and images, is the property of Luxa Health Ltd and is protected by UK and international copyright laws.

No part of the Site may be reproduced or used without our express written permission.

Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Information

For any questions or concerns regarding these Terms, please contact us at:
Email: info@luxahealth.co.uk
Tel: +44 1895 770177
171b North Hyde Road, Hayes, UB3 4NS